Dell XPS Laptop Issue

**Modulok** · Posted: Mon, 04 Dec 2006 10:03:01 Post Subject: Dell XPS Laptop Issue

One of our laptops is having some strange problem when starting up. Please let me know if you have ever seen windows in the attached image and text.

Just as a guess, I think it's something to do with CD/DVD Drive. But I wanna be able to give him other things to try tonight besides booting w/o the drive in.

Thanks

FOX · Posted: Mon, 04 Dec 2006 11:16:53 Post Subject:

see if it can be disabled on startup

**Modulok** · Posted: Mon, 04 Dec 2006 11:29:44 Post Subject:

sorry, forgot to mention he tried msconfig...nothing there to fix.

mrweasel · Posted: Mon, 04 Dec 2006 12:53:02 Post Subject:

it's because it's a freaking Dell!
And has a crappy Coldplay song on his desktop!

Have you tried a reinstall of XP?

**Modulok** · Posted: Mon, 04 Dec 2006 13:05:10 Post Subject:

yeah, I know weasel. To make it worse, it's a refurb Dell. He said the missing file has come up since he got it, MONTHS AGO. But he doesn't restart much so it doesn't bother him. But now the other crap comes up.

FOX · Posted: Mon, 04 Dec 2006 13:10:21 Post Subject:

lawl i love that "well it didnt work since the day i got it but i didnt want to warranty it or call support about it" now its your problem lmao.... and why dont people restart their computers?

knight0334 · Posted: Mon, 04 Dec 2006 13:20:16 Post Subject:

Have you checked the Admin Services for an application that is being prompted to start? Also in the Registry? And AUTOEXEC.NT file?

I've noticed that some OEM's still have enviromental variables assigned in the autoexec files even today that are for outdated hardware needs.

mrweasel · Posted: Mon, 04 Dec 2006 13:24:43 Post Subject:

everything I've seen for a idlist error has to do with the wireless chipset.

Maybe disable that and see if it goes away.

how do you not reboot a laptop ???

BeerCheeze · Posted: Mon, 04 Dec 2006 13:35:35 Post Subject:

format c: /u

**Modulok** · Posted: Mon, 04 Dec 2006 13:58:51 Post Subject:

lol EC, he will deal with it before I revert to that!