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BeerCheeze
*hick*
Joined: 14 Jun 2003
Posts: 9285
Location: At the Bar
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 Posted: Thu, 01 Jan 2004 20:41:11 Post Subject: Sears (Rant) |
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OK... our Dryer broke today... I have a feeling it's just a belt, so I tear it apart, and sure enough the belt broke. No biggie...
I try and call the local Sears Parts/Service center. The recording says call an 800 number, while I'm doing this I also fire up sears.com. Guy says yea they got the parts, recommends a repair kit (with rollers, etc..) sounds good to me, and it's only $25. I ask if I can pick it up at the local center, he says... No. OK, how long? About Jan 7th, he says.  Ain't no way we can make it a week with out doing laundry.. so life would be a major pain in the butt.
However, as I said.. I fired up Sears.com and did a parts check there. They had buried on the page a "Need parts today?? Link. So I click it, and check.. and low and beho... the local parts center has the belt I need. 
They are closed today, but I can go tomorrow and get it. Not that the "National" parts center would even check for me.  Basically they gave me no real help. The guy was polite enough, but couldn't tell me parts numbers, check local stores, or give me much of any details.
Customer service SUCKS!!!!!!!!!!!!!!!!!!!!!!!!! |
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Little Bruin
Boo Boo
Joined: 07 Apr 2003
Posts: 667
Location: Pic-A-Nic Basket |
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Doctor Feelgood
Arrrrghh!
Joined: 07 Apr 2003
Posts: 20349
Location: New Jersey
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| Posted: Thu, 01 Jan 2004 21:28:01 Post Subject: |
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But... they protect the jobs of those in the military...  |
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trekrider
Feeling: Prehistoric
Joined: 08 Jun 2003
Posts: 2176
Location: Twin cities,MN
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BeerCheeze
*hick*
Joined: 14 Jun 2003
Posts: 9285
Location: At the Bar
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heylinder
Rated XXX
Joined: 04 Aug 2003
Posts: 1938
Location: Georgia
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| Posted: Thu, 01 Jan 2004 23:54:54 Post Subject: |
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Sorry BC but I think this is funny ...
| Quote: | | Ain't no way we can make it a week with out doing laundry |
What, no laundromats in your town???  |
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BeerCheeze
*hick*
Joined: 14 Jun 2003
Posts: 9285
Location: At the Bar
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misty
Mmmmm... Beer
Joined: 17 Jul 2003
Posts: 737
Location: In Dr. EvilCheeze's pants
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| Posted: Fri, 02 Jan 2004 00:56:41 Post Subject: |
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| Dr. EvilCheeze wrote: | | LOL! Ain't NO WAY I'm taking my clothes to the only Laundromat around here I know of... that's because it's right across the street from a welfare/crack house apt building! |
Ditto... You'd have to be packing to make it out alive.  |
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Little Bruin
Boo Boo
Joined: 07 Apr 2003
Posts: 667
Location: Pic-A-Nic Basket |
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evilburl
Canadian eh
Joined: 20 Nov 2003
Posts: 346
Location: I have no idea
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| Posted: Fri, 02 Jan 2004 19:00:41 Post Subject: |
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just put your clothes around your computer,with the overclocking and all the fans,,,they will be dry in no time 
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BeerCheeze
*hick*
Joined: 14 Jun 2003
Posts: 9285
Location: At the Bar
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heylinder
Rated XXX
Joined: 04 Aug 2003
Posts: 1938
Location: Georgia
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| Posted: Sat, 03 Jan 2004 01:27:20 Post Subject: |
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| Dr. EvilCheeze wrote: | Well.. we went to Sears today. They had the whole "rebuild" kit in stock, and at least one of the guys there knew what he was talking about and got me squared away in no time.
800 # = 0
In Store = 1 |
Well darn ... I was hoping you would have to resort to launching subterranean probes to get what you wanted |
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