Bigbruin.com
Home :: Reviews & Articles ::
Forum :: Info :: :: Facebook :: Youtube :: RSS Feed
Search  :: Register :: Log in
Newegg is changing
Go To Page Previous  1, 2, 3  Next
Post new topic   Reply to topic    Bigbruin.com Forum Index -> The Den
View previous topic :: View next topic  
Author Message
trekrider
Feeling: Prehistoric


Joined: 08 Jun 2003
Posts: 2176
Location: Twin cities,MN

PostPosted: Mon, 13 Dec 2004 21:33:38    Post Subject: Reply with quote View Single Post

So, now you get the runaround from two departments. LOL
_________________
Two wrongs don't make a right!
But, three lefts do!!
Back to top
View user's profile Send private message
Little Bruin
Boo Boo

Joined: 07 Apr 2003
Posts: 667
Location: Pic-A-Nic Basket
BeerCheeze
*hick*


Joined: 14 Jun 2003
Posts: 9285
Location: At the Bar

PostPosted: Mon, 13 Dec 2004 22:04:05    Post Subject: Reply with quote View Single Post

You should send them an e-mail saying that you posted this in some forums and there are a number of people with the same complaints, and they are starting to look for new companies for their business.

I bet that will at least get a reacation out of them
Back to top
View user's profile Send private message
bruceModn
Rated NC-17


Joined: 06 Mar 2004
Posts: 155
Location: texas

PostPosted: Wed, 15 Dec 2004 07:37:34    Post Subject: Reply with quote View Single Post

Probably not, by now Newegg has created a great name for themselves and it will take many many complaints and other forum discussions to change that.
_________________
If you can read this, you have hacked my encryption. HACKER!
Back to top
View user's profile Send private message
IceNine
*The Freshest*


Joined: 08 Sep 2003
Posts: 1459
Location: Bel Air

PostPosted: Wed, 15 Dec 2004 14:21:24    Post Subject: Reply with quote View Single Post

everyone should be sending emails.
_________________

A letter to a soldier
Back to top
View user's profile Send private message
IceNine
*The Freshest*


Joined: 08 Sep 2003
Posts: 1459
Location: Bel Air

PostPosted: Wed, 15 Dec 2004 14:33:15    Post Subject: Reply with quote View Single Post

This is the email I sent:
Quote:
To whom it may concern:

I have been a customer of NewEgg for a couple years. I've never had a problem with service, and the two RMAs that I have had to make were handled quickly and efficiently.

However, recently I've come into the market for a new computer. I went to your site first and put all the items I would require into my shopping cart (minus a monitor and case). I was shocked to find that the shipping on these small items, which could all fit into one box, to be over $80!!

Free shipping may not be feasible, I understand, but adding $5 for a video card, $10 for a hard drive, $7 for RAM... That's a little too much. I would suggest a system that analyzes cart contents with shipping weights and dimensions to allow a certain price per capacity. For example, if I have a CD-ROM and a Hard Drive, it should not cost any more to ship some RAM and a Video Card.

If your programmers complain, fire them. I am a web programmer myself (but I do not work with ASP) and I understand that this could work. If you would like any more ideas on how to implement this, I will offer my ideas free of charge.

Thank you for your time,
Jared
Back to top
View user's profile Send private message
BeerCheeze
*hick*


Joined: 14 Jun 2003
Posts: 9285
Location: At the Bar

PostPosted: Wed, 15 Dec 2004 14:39:37    Post Subject: Reply with quote View Single Post

Laughing Pimp'n for work too. Nice Grin
Back to top
View user's profile Send private message
IceNine
*The Freshest*


Joined: 08 Sep 2003
Posts: 1459
Location: Bel Air

PostPosted: Wed, 15 Dec 2004 14:47:12    Post Subject: Reply with quote View Single Post

Always. After all, I work for a startup... That's not exactly real stable.
_________________

A letter to a soldier
Back to top
View user's profile Send private message
Little Bruin
Boo Boo

Joined: 07 Apr 2003
Posts: 667
Location: Pic-A-Nic Basket
Hellfire
Rated XXX


Joined: 05 Aug 2003
Posts: 3473

PostPosted: Wed, 15 Dec 2004 14:51:27    Post Subject: Reply with quote View Single Post

I've pretty much stopped buying things from Newegg. I use them for research, as their site has some nice tools, but been going elsewhere to do the actual purchase, once I know exactly what I want.

Been doing alot of my buying at Computer Geeks, Xoxide, and Amazon (in the rare case they have what I want, and have gift certificates for them LOL).
Back to top
View user's profile Send private message
IceNine
*The Freshest*


Joined: 08 Sep 2003
Posts: 1459
Location: Bel Air

PostPosted: Wed, 15 Dec 2004 14:54:21    Post Subject: Reply with quote View Single Post

I live less than 10 miles from Computer Geeks. They have a GIANT warehouse. The service has improved since I first started going there.
_________________

A letter to a soldier
Back to top
View user's profile Send private message
BeerCheeze
*hick*


Joined: 14 Jun 2003
Posts: 9285
Location: At the Bar

PostPosted: Wed, 15 Dec 2004 15:02:32    Post Subject: Reply with quote View Single Post

I personally shop around a lot. Nice thing for me now is I don't have to pay sales tax on a lot of net purchases. Grin

Belive it or not another good place to check is Dell.... I don't buy their PC's but I buy a lot of other stuff from them.
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    Bigbruin.com Forum Index -> The Den All times are GMT - 4 Hours
Go To Page Previous  1, 2, 3  Next
Page 2 of 3

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
You cannot attach files in this forum
You can download files in this forum
Contact Us :: On Facebook :: On Youtube :: Newsletter :: RSS Feed :: FAQ :: Links :: Sponsors :: Privacy Policy
Copyright © 2000 - 2023 Bigbruin.com - All rights reserved