Joined: 01 Aug 2003 Posts: 2165 Location: Up to my Nipples in Alaska
Posted: Wed, 07 Jul 2004 19:52:22 Post Subject: Braggin on SVC one more time
SVC has gone WAY out of their way once again...
I had a big brain fart and typed in my old address numbers from 8 years ago. SVC emailed me that the credit card company had issue with the address not matching. I called them tonight and corrected the problem (2 days after ordering) and asked if I could upgrade the shipping to make sure stuff got here Friday (day after tomorrow). He (Lee) checked it out and noticed that if it went out tonight, it would still get here by ground in time. So they are shipping it tonight!!!
I am speechless... check them out if you haven't. www.svc.com
Joined: 22 Aug 2003 Posts: 2234 Location: Neither Here, Nor There
Posted: Fri, 09 Jul 2004 23:04:08 Post Subject:
Good prices there, but Lee and the shipping dept held my order up a number of times.
1. Shipping addy not matching billing.. (it was listed at CC, has been for 10 years) took 4 days to get someone to answer either email or phone, still ended up having it sent to billing.
2. last minute out of stock.. no notice.. heldup for another 5 days
3. when finally shipped 10 days later, never got a tracking #. I had to have it because FedEX is stupid and wont deliver if I'm not home. And UPS is only smart when it rains and set the box just inside my backdoor. Otherwise UPS leaves on my porch 8 feet from a main road, along a busy sidewalk. Good thing the kid was out of school to sign for it.
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