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The Old and The New
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Doctor Feelgood
Arrrrghh!


Joined: 07 Apr 2003
Posts: 20349
Location: New Jersey

PostPosted: Tue, 16 Mar 2004 14:09:50    Post Subject: The Old and The New Reply with quote View Single Post

So... left the old host after evaluating the new for a few months in development...

I was very impressed by the 30 minute or so response time on help tickets with the new host, even on minor questions that I indicate as being low priority...

Just as a test, I sent the old host one last help ticket today... only set it to medium priority, but the subject was "Cancel my account"... figured that would get their attention. I guess it did 5 HOURS later they answered... and asked for confirming information, most of which I provided in my initial note. 5 hours isn't bad for them, I guess... Some would remain unanswered for days, and I'd cancel them... one was open for weeks, and THEY cancelled it.

Here's to hoping the new ( www.midphase.com ) is far better than the old ( www.lunarpages.com ).
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Little Bruin
Boo Boo

Joined: 07 Apr 2003
Posts: 667
Location: Pic-A-Nic Basket
bruceModn
Rated NC-17


Joined: 06 Mar 2004
Posts: 155
Location: texas

PostPosted: Tue, 16 Mar 2004 14:16:47    Post Subject: Reply with quote View Single Post

i'll drink to that! Laughing
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IceNine
*The Freshest*


Joined: 08 Sep 2003
Posts: 1459
Location: Bel Air

PostPosted: Tue, 16 Mar 2004 21:10:20    Post Subject: Reply with quote View Single Post

Holy balls! 50GB Transfer for less than $8/month?!
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Doctor Feelgood
Arrrrghh!


Joined: 07 Apr 2003
Posts: 20349
Location: New Jersey

PostPosted: Tue, 16 Mar 2004 21:18:44    Post Subject: Reply with quote View Single Post

Yeah... fairly common now.

I have my eye on one of their 'virtual' dedicated servers as the next potential move... Wonder if they'd like to sponsor us for the space... Laughing
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