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Doctor Feelgood Arrrrghh!
Joined: 07 Apr 2003 Posts: 20349 Location: New Jersey
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Posted: Tue, 16 Mar 2004 14:09:50 Post Subject: The Old and The New |
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So... left the old host after evaluating the new for a few months in development...
I was very impressed by the 30 minute or so response time on help tickets with the new host, even on minor questions that I indicate as being low priority...
Just as a test, I sent the old host one last help ticket today... only set it to medium priority, but the subject was "Cancel my account"... figured that would get their attention. I guess it did 5 HOURS later they answered... and asked for confirming information, most of which I provided in my initial note. 5 hours isn't bad for them, I guess... Some would remain unanswered for days, and I'd cancel them... one was open for weeks, and THEY cancelled it.
Here's to hoping the new ( www.midphase.com ) is far better than the old ( www.lunarpages.com ). |
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Little Bruin
Boo Boo
Joined: 07 Apr 2003
Posts: 667
Location: Pic-A-Nic Basket |
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bruceModn Rated NC-17
Joined: 06 Mar 2004 Posts: 155 Location: texas
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Posted: Tue, 16 Mar 2004 14:16:47 Post Subject: |
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i'll drink to that! _________________ If you can read this, you have hacked my encryption. HACKER! |
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IceNine *The Freshest*
Joined: 08 Sep 2003 Posts: 1459 Location: Bel Air
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Posted: Tue, 16 Mar 2004 21:10:20 Post Subject: |
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Holy balls! 50GB Transfer for less than $8/month?! _________________
A letter to a soldier |
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Doctor Feelgood Arrrrghh!
Joined: 07 Apr 2003 Posts: 20349 Location: New Jersey
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Posted: Tue, 16 Mar 2004 21:18:44 Post Subject: |
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Yeah... fairly common now.
I have my eye on one of their 'virtual' dedicated servers as the next potential move... Wonder if they'd like to sponsor us for the space... |
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