T-shirt
Rated XXX
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 Posted: Sun, 15 Feb 2004 07:13:37 Post Subject: |
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If the product arrived defective you have the right to recieve a new, working unit, in exchange for the defective unit. (thats part of the uniform commerial code, ie Federal Law!) How they acomplish that is, to some degree, up to them.
from the Newegg RMA FAQ
" If it's defective we will replace it (rma type repair)."
If the web form is not working correctly, call the customerservice line and calmly explain the problem.
Customer Service Phone Number:
Toll Free: (800) 390-1119
Local: (909) 395-9046
Fax: (909) 395-8907
8:30 to 9:30 AM PST is NewEgg.com's morning rush.
Please anticipate longer hold times during this period.
We thank you in advance for your understanding.
All Staff hours:
M-F: 8:30AM - 5:30PM PST (Excluding National Holidays) |
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