Cleem Rated PG-13
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Posted: Fri, 01 Feb 2008 09:01:05 Post Subject: |
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I can sympathize with your situation. A few years ago I tried playing 'Star Wars Galaxies' (produced by Sony Online Entertainment, not Blizzard) that required signing up for their subscription service before installing the game. Unfortunately my computer couldn't run the game (due to a quirky video card error) so I had paid for a game and service that I couldn't use. After repeated attempts to get my money back, they refused, and I was out of luck.
I find most MMO companies to be very stringent on their fiscal policies, and I am surprised (and happy for you) that they refunded your lost money. And you are right about the advantages of speaking to a manager, rather than a service tech; that is often the key. But I would offer to you the following. Think about the bright side of your experience. All of that time spent playing the game you can now apply to more important things, and all of that money you spent can go to something else. Think about your family, friends, job, dreams, etc. I'm not saying that this is your case, but I have seen too many people have their lives altered for the worst by MMOs (students dropping out of undergraduate programs, relationships strained, problems with being late or absent at work). I hope you never end up like some of them.
I will get down off of my soapbox but I just wanted to reassure you that I don't think what happened to you is all that bad. In fact, if you now have a negative opinion of MMO companies, I would consider that to be a good thing. |
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