View Single Post - Need help on this problem

cloudy3841 · Rated PG

Ok guys listen up.
I took off the cpu cooler to see if there was an impression in the
paste, as Big Bruin sugested.
there was no impression, so on closer inspection I determined
that the cooler could not make contact with the cpu, because
the cpu did not stand up high enough in the frame that locks it
in.
So I removed the frame and replaced the cooler. thinking the cooler
would hold the cpu in place and it would make contact for sure.
guess what, the system did not shut down on start up. So I
thought I had it solved. but I had no video. the system was running
but I couldn't tell what was going on.
I thought monitor had gone out., so replaced with another monitor
still no video. replaced cables still no video. pissed off again.
tried to contact mother board maker several through e-mail, but
got no response for two days. So I decided to take the system
apart and send the mb back to Gigabyte.
Upon taking the cooler off the cpu, I discovered that there still was no impression in the paste. Can you belive that?
I thought I had it sitting on top of the cpu.
So boxed up the mb and let it sit there for a day.
Got to thinking, maybe I had the cooler facing in wrong direction
so I put everything back together put the frame back on to hold the cpu and rotated the cooler 90 degrees. Then when I powered on I had video and the system did not shut down, but I still got
the CMOS error. so I restarted and got into the bios and changed
the time, restarted again, this time no error.
I don't know if I have an impression in the paste now or not, but
I am not going to take it off to look. checked cpu temp in bios and
it looks good.
Got everything going now os and all.
I want to thank all of you for the suggestions, it is nice to have a place to go to and get wise help.
remember this next time someone else has a power down problem on a new build. ROTATE COOLER 90 degrees
Thanks again