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renovation
Rated XXX
Joined: 09 Mar 2005
Posts: 610
Location: michigan
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 Posted: Tue, 16 Aug 2005 00:44:15 Post Subject: rma - to - ASUS |
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anyone ever had to do a rma to asus ?
i have a mother board to call them on for a rma  |
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Little Bruin
Boo Boo
Joined: 07 Apr 2003
Posts: 667
Location: Pic-A-Nic Basket |
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dadx2mj
Happy Camper
Joined: 10 Aug 2003
Posts: 2994
Location: SoCal
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LaTech
Ruthless TechTator
Joined: 15 Mar 2005
Posts: 532
Location: Missoula, MT
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Hellfire
Rated XXX
Joined: 05 Aug 2003
Posts: 3473
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| Posted: Tue, 16 Aug 2005 07:49:58 Post Subject: |
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I stopped with Asus because they want you to try everything under the sun to get it to work before they'll RMA to you.
When I RMA'd to MSI, was SO much eaiser, called them said was having a problem. They gave me a RMA number, and cross-shipped another board to me (with my CC# of course  ) |
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renovation
Rated XXX
Joined: 09 Mar 2005
Posts: 610
Location: michigan
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| Posted: Tue, 16 Aug 2005 13:21:33 Post Subject: |
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| Hellfire wrote: | I stopped with Asus because they want you to try everything under the sun to get it to work before they'll RMA to you.
When I RMA'd to MSI, was SO much eaiser, called them said was having a problem. They gave me a RMA number, and cross-shipped another board to me (with my CC# of course ) |
asus did the same for me today - did have to call tech.service but that was fast and easy ! the guy was even originally from my area . that may of helped i don't know but it sure went smoothly.
one area give me a case report no .and then a 2nd no. to the rma dept to get the ball moving for a replacement .had to wait 3 hours for this area to open .but all is good as of today .now to find a box to ship the board in after i gut the new rig |
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